Warranty

All products sold are brand new and unless otherwise stated. SunglassExtreme is an Authorized dealer with all manufactures. All purchases come with the full warranty unless sold as " no warranty or sold as is" which will be posted by SunglassExtreme next to the item. In a situation that the manufacture is no longer in business SunglassExtreme will look over the product and make an adequate solution so both SunglassExtreme and the consumer are happy. All warranty claims can only be made by the customer that is on the original invoice and in SunglassExtreme.com's records.

Returns and Exchanges

SunglassExtreme takes there customers very serious and wants to keep everyone happy. In the situation that you do not like the product or want another color, you must follow these instructions:

1. Items must NOT BE USED or DAMAGED in any way

2. The items must be returned within 30 days or less from the time the product has been delivered to you and must include all original boxes and materials in the box including warranty cards.

3. Customer is responsible for all return shipping cost and if free shipping is involved you are responsible for the shipping cost to SunglassExtreme.com

4. Customer pays new price difference if there is any and the new shipping cost even if the free shipping was involved in the original purchase.

5. Sorry, but no returns or exchanges on closeouts or sale items.

6. Upon inspection of the items SunglassExtreme will return or exchange your item. Depending on the situation you will receive a credit less the original shipping cost.

Shipping Errors

SunglassExtreme.com has the highest desire to deliver all products correctly and to the right place. In the event that your product has not been sent incorrectly SunglassExtreme will be sending you out that item again. Please except our apology up front for any shipping errors.

Lost or Missing Shipments

If there is a situation that your shipment has been lost or missing you must inform SunglassExtreme.com with in 5 days so we have time to investigate the situation. If we show that it has been lost in the mail or not delivered even if the tracking # shows you must sign and fax a statement toSunglassExtreme.com so we can claim this through the post office or other shipping parcel. Any unreported lost or missing shipments are the responsibility of the customer and SunglassExtreme.com will not assume no liability.

Damaged Shipments

In the case that you have received your product and it is damaged please contact SunglassExtreme.com  immediately. It is very important that you do not discard the package that it was sent so we can contact the manufacture and get a new set. We will also send you out the correct product undamaged. Any claims reported after 5 business days are subject to denial.